www.speedone-comm.com
MAINTANANCE STATUS REPORT
(THOS)
Field with
*
MUST
be filled UP
Fault Report No.
Appointment Date / Time
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
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27
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31
Jan
Feb
Mar
Apr
May
June
July
Aug
Sept
Aug
Oct
Nov
Dec
06
07
08:00
08:15
08:30
08:45
09:00
09:15
09:30
09:45
10:00
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
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12:45
01:00
01:15
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01:45
02:00
02:15
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05:15
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06:00
06:15
06:30
06:45
07:00
07:15
07:30
07:45
AM
PM
Time Arrived
08:00
08:15
08:30
08:45
09:00
09:15
09:30
09:45
10:00
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
12:15
12:30
12:45
01:00
01:15
01:30
01:45
02:00
02:15
02:30
02:45
03:00
03:15
03:30
03:45
04:00
04:15
04:30
04:45
05:00
05:15
05:30
05:45
06:00
06:15
06:30
06:45
07:00
07:15
07:30
07:45
AM
PM
User ID
ADSL No
*
Job Type
Maintanance
Customer Attended
*
Brand
Model
User Modem
2WIRE
SPEEDTOUCH
AZTECH
PROLINK
Cause of Fault
780 - MIO IN/NGN MAPPING
781 - MIO SPEECH ECHOES
782 - MIO IN-HOUSE LOOPING ISSUE
783 - MIO VAS ISSUE
784 - MIO MDF Location Port Out
785 - MIO E1 jumper issue
786 - MIO Revert to DEL
787 - MIO Mobile Phone issue
788 - MIO Fixed Line SMS issue
789 - MIO BB user ID/PW issue
790 - MIO Nbr and PW issue
Others
State Modem/Router Location
Living Room
Master Bedroom
Bedroom
Study Room
Others
Total Number of Phone Socket Points
0
1
2
3
4
5
6
7
8
9
10
State PC Point Location
Study Room
Living Room
Store Room
Master Bedroom
Server Room
Maid's Room
PABX Room
Children's Room
Bedroom
Office
Exhibition
Tested User's PC
Not Working
Working
-
Tested User's Modem
Not Working
Working
-
Service Report Number
(Refer to SingTel Service report form number)
Cause of Fault / Action Taken
*
Job Done By